Water Billing

Billing Cycles

City residents are billed for water and sewer usage every three months, while commercial accounts are billed monthly. Meter readings are obtained from a touch pad located outside the home. If you are a new resident, please contact the water billing office at (708) 361-1800. If you are moving, please call the water billing office to schedule a final reading.

Bill Payment Options

The City offers six different ways to pay your water bill.

  1. Automatic Bill Payment - The City offers an automatic direct debit program that automatically issues payment of your water and sewer bill from your checking account or savings account on the due date. No postage, no check writing, and no penalties. To enroll in the automatic debit program or change information, please fill out and return the Direct Debit Payment Form to City Hall along with a voided check or bank verification letter, which authorizes the City to initiate this transaction.
  2.  Payment by Mail - Residents wishing to pay by mail should send the return stub and payment to: City of Palos Heights, 7607 W College Drive, Palos Heights, IL 60463. Please give plenty of time for it to arrive before the due date. 
  3. On-Line Credit/Debit Card Payments -  Residents can make water bill payments through The City of Palos Heights Community Connect Portal (Zift).  You will need your account number to pay your water bill. Payments can be made with Visa, MasterCard, Discover or American Express or with a Checking or Savings Account (eCheck). There is a $1.00 service fee for all eChecks. There is a minimum payment amount of $60.00. 
  4. Payment in Person - Residents may also drop off payments at City Hall:  7607 W College Drive.
  5. Drop Box Payment - Residents may drop off payments by check to the secure drop box located in front of City Hall: 7607 W College Drive.
  6. Payment by Phone with Credit Card - Residents wishing to pay by phone may call (888) 734-6609.

For More Information  If you have any question or concerns regarding your water and sewer bill, please contact the Water Billing office at (708) 361-1800.